lb777's Privacy Policy
Your personal information is completely safe with us. This policy clearly states how lb777 collects, stores, and uses your data.
This Privacy Policy ("Policy") explains in detail how the lb777 platform ("we", "us") collects, processes, stores, and protects the personal information of every individual ("you", "user") who uses our website and services. lb777 is committed to providing a safe and reliable online gaming environment for users in Bangladesh, and protecting your privacy is our highest priority.
By registering or creating an account on our platform, you consent to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.
Section 1: What Information We Collect
lb777 collects certain personal information for the purpose of managing your account, improving service quality, and ensuring security. This information is divided into three main categories:
Your full name, date of birth, national ID number (where applicable), mobile number, and email address provided at the time of registration.
Records of deposit and withdrawal transactions, and payment method details (bKash, Nagad, Rocket, Upay, or bank account information).
Your device's IP address, browser type, operating system, login time, and browsing activity on the site.
1.1 Cookies & Tracking Technologies
lb777 uses cookies and similar tracking technologies to improve the user experience. Cookies are small data files stored on your device that hold your preferences and session information. You can control cookies through your browser settings, though disabling cookies may prevent some platform features from working properly.
1.2 Automatically Collected Information
When you use the lb777 platform, our servers automatically record your connection details, a list of pages visited, information about gaming activity, and session duration. This information is used for site security analysis and resolving technical issues.
Section 2: How Your Information Is Used
lb777 uses the collected information for the following purposes:
- Account management and verification: To confirm your identity, create and manage your account, and verify user age (for users aged 21 and above only).
- Transaction processing: To process your deposit and withdrawal requests and manage activities related to payment methods (bKash, Nagad, Rocket, Upay, and bank transfer).
- Customer support: To respond to your questions, complaints, and support requests. Information is used to ensure accurate assistance through lb777's 24/7 live chat support and email service.
- Security and fraud prevention: To detect and prevent unauthorized account access, cyberattacks, and financial fraud.
- Ensuring responsible gaming: To identify risks of excessive gaming and take supportive measures when needed.
- Service improvement: To enhance the technical aspects of the platform, introduce new features, and enrich the user experience.
- Legal compliance: To comply with applicable laws, regulations, and directives from regulatory bodies.
Section 3: Sharing Information with Third Parties
lb777 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:
Only the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These partners operate under strict confidentiality agreements.
Limited information may be shared with selected technology partners for server hosting, data analytics, and cybersecurity services. They are bound by strict confidentiality agreements.
If disclosure of information is required by a court order, a lawful request from an investigative authority, or applicable law, it will be disclosed. In such cases, we provide only the information legally required.
In the event of a merger, acquisition, or other business change, user information may be transferred to the new entity. You will be notified in advance in such cases.
Section 4: Data Security Measures
lb777 has adopted the highest industry-standard technical and administrative measures to protect your information:
4.1 Encryption Technology
All data transmissions on our platform are secured through SSL (Secure Sockets Layer) encryption. This keeps your personal and financial information unreadable to third parties.
4.2 Secure Server Infrastructure
lb777's servers are protected by firewalls, intrusion detection systems, and regular security audits. Data backups are taken regularly to ensure information security in any unexpected situation.
4.3 Access Control
Only authorized lb777 staff can access your information, and they are bound by strict confidentiality commitments. All internal data access is recorded and reviewed regularly.
4.4 Password Protection
We never store your password directly — it is kept in encrypted form through a one-way hashing algorithm. You are advised to use a strong, unique password and change it regularly.
Section 5: Data Retention Period
lb777 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required under applicable law. As a general rule:
- For active accounts, information is retained for as long as the account remains active.
- Even after an account is closed or deactivated, certain information may be retained for a period of time due to legal obligations.
- Transaction records are retained for the period specified under financial regulations.
- Technical log files are generally deleted automatically after a set period.
At the end of the retention period, information is securely deleted or anonymized in a way that makes it impossible to identify any individual.
Section 6: Your Rights
As a user of the lb777 platform, you have the following rights regarding your own information:
You can submit a request to us at any time to find out what information we hold about you.
If any of your information is incorrect, you can contact us to have it corrected.
In certain circumstances, you can request that your information be deleted, provided it does not conflict with legal obligations.
In certain cases, you can request that the processing of your information be limited.
You can request a copy of your own information in a structured, machine-readable format.
If you have previously given consent to certain processing of your information, you may withdraw that consent at any time.
To exercise any of the above rights, please email us at [email protected] or contact our support team through 24/7 live chat. We will process your request as quickly as possible.
Section 7: Minor Users
lb777 strictly prohibits use of its services by anyone under the age of 21. Our platform is for users aged 21 and above only.
We do not knowingly collect any personal information from minors. If we become aware that a minor is using our services, their account will be closed immediately and any collected information will be securely deleted.
If you believe a minor has created an account on our platform, please notify us immediately at [email protected].
Section 8: Third-Party Services & Liability
The lb777 platform uses software from third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. These providers may have their own privacy policies. lb777 is not responsible for the privacy practices of these third parties.
However, we exercise the utmost care in selecting our technology partners and obtain appropriate privacy and security assurances from those we contract with. While your data remains under lb777's control, the terms of this Policy apply.
Section 9: Policy Changes & Updates
lb777 reserves the right to update this Privacy Policy at any time. For any significant changes, we will:
- Publish a new "Last Updated" date on this page.
- May send a notification of the changes to your registered email.
- May display a notification when you log in to the platform.
If you continue to use the platform after any changes, it will be considered that you have consented to the updated policy. We recommend reviewing this page regularly.
Section 10: Contact & Complaints
Contact us for any privacy-related questions
If you have any questions, concerns, or complaints about this Privacy Policy, contact lb777's support team directly. We provide assistance in both Bengali and English.
For written requests to exercise your privacy rights, we will do our best to respond as quickly as possible. Complex requests may require more time — in such cases, we will keep you informed of the progress.